Terms & Conditions for ColdGoal.com

Effective Date: October 10, 2024 | Last Updated: October 10, 2024

Welcome to ColdGoal.com. These Terms and Conditions govern your access to and use of the site. By using ColdGoal.com, you agree to be bound by these Terms. These Terms apply to all users, including real estate agencies and independent agents representing either sellers or buyers.

1. User Types and Roles

• Agencies: Real estate agencies that manage property listings on behalf of owners or represent buyers seeking properties for sale.
• Independent Agents: Individual real estate agents who operate independently and represent either sellers or buyers seeking properties for sale.

2. Acceptance of Terms

By using ColdGoal.com, you agree to comply with these Terms and Conditions. If you disagree with any of these terms, you may not access or use the platform. ColdGoal.com reserves the right to modify or update these Terms at any time, and continued use of the platform constitutes acceptance of the updated Terms.

3. Service Description

ColdGoal.com is a B2B real estate platform that facilitates connections between sellers and buyers through brokers, agents, and agencies. Our services include:

• Property Listings: Agencies and agents can list properties for sale.
• Featured Ads: An option for increased visibility of property listings for a fee.
• User Registration: Separate registration processes for agencies and independent agents.
• Multilingual Support: Listings are available in both Arabic and English to reach a broader audience.

4. User Registration and Verification

A. Registration for Agencies

Agencies must provide accurate business information, including valid business documents such as registration certificates or licenses. Agencies are responsible for ensuring that the employees managing the ColdGoal.com account have the proper authority.

B. Registration for Independent Agents

Independent agents must submit valid identification (e.g., government-issued ID) during registration for identity verification. ColdGoal.com may request additional documents to verify that the agent is legally representing buyers or sellers.

C. Account Security

Users are responsible for maintaining the confidentiality of their account login details. Users are liable for any activity conducted under their accounts, and ColdGoal.com will not be liable for unauthorized use unless we are promptly notified at Connect@ColdGoal.com.

D. Verification Process

ColdGoal.com reserves the right to verify the information provided during registration and may suspend or terminate accounts found to have submitted false or incomplete information.

5. Property Listings and Responsibilities

• Submission of Listings: Both agencies and independent agents can submit property listings on ColdGoal.com. By submitting a listing, users agree to provide accurate, truthful, and up-to-date information about the property, including location, price, features, and any relevant legal documents.
• Approval and Moderation of Listings: ColdGoal.com reserves the right to review and approve all property listings before they are published on the platform. Listings that violate platform guidelines or contain false or infringing information may be rejected or removed without notice.
• Featured Ads: Users can purchase featured ads for increased visibility on the platform. Featured ad fees are non-refundable once the listing is published.
• Expiration and Update of Listings: Property listings may expire after a specified period, depending on the user’s subscription plan. Users are responsible for updating their listings and removing any that are no longer available.

6. User Obligations

All users (agencies and independent agents) must adhere to the following:

• Ensure that all information provided, whether during registration or in property listings, is accurate and up-to-date.
• Use the platform in compliance with applicable laws, regulations, and industry standards in Egypt.
• Refrain from posting any fraudulent, misleading, or unlawful content.
• Avoid creating multiple accounts for fraudulent purposes, including attempting to exploit any free features or trials.
• Respect the rights of other users and maintain professionalism in communications.

7. Fees and Payments

A. Service Fees

ColdGoal.com charges fees for premium services, such as featured ads. The applicable fees will be displayed on the platform at the time of selecting the service. ColdGoal.com reserves the right to update these fees periodically.

B. Payment Methods

Payments for services, such as featured ads, are processed through third-party providers, including Vodafone Cash. Additional payment methods may be added as the platform evolves. Payment details are processed securely through these services, and ColdGoal.com does not store any financial information.

C. Refund Policy

Fees paid for featured ads or other services are non-refundable unless otherwise stated. Users are advised to review service details before making a purchase.

8. Intellectual Property

A. Platform Content Ownership

All content, trademarks, and intellectual property displayed on ColdGoal.com are owned or licensed by ColdGoal.com. Users are granted a limited license to access and use the platform for its intended purposes. No content may be copied, distributed, or reproduced without prior permission from ColdGoal.com.

B. User-Generated Content

By submitting property listings or any other content to ColdGoal.com, users grant ColdGoal.com a royalty-free license to use, display, and distribute this content for the purpose of providing and promoting platform services. Users are responsible for ensuring they have the necessary rights to the content they submit.

9. Limitation of Liability

ColdGoal.com is a platform that facilitates communication between real estate professionals and buyers/sellers. ColdGoal.com does not guarantee the accuracy of listings, the success of any transactions, or the completeness of information provided by users. ColdGoal.com shall not be liable for any damages or losses arising from use of the platform.

10. Account Termination and Suspension

ColdGoal.com reserves the right to terminate or suspend user accounts without notice for violations of these Terms and Conditions, fraudulent activities, or misuse of the platform. Users are not entitled to any refunds for fees paid for services or subscriptions following termination or suspension.

11. Dispute Resolution

A. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Arab Republic of Egypt. Egyptian courts shall have jurisdiction over any disputes arising from these Terms.

B. Informal Dispute Resolution

Users agree to attempt to resolve any disputes with ColdGoal.com informally by contacting us at Connect@ColdGoal.com before pursuing legal action. ColdGoal.com will make reasonable efforts to resolve the dispute within a reasonable timeframe.

12. Modifications to Terms and Conditions

ColdGoal.com reserves the right to update or modify these Terms and Conditions at any time. Major changes will be communicated to users via email or through notifications posted on the platform. Continued use of the platform after changes are made constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: Connect@ColdGoal.com

Last Updated: October 10, 2024