Privacy Policy for ColdGoal.com

Effective Date: October 10, 2024 | Last Updated: October 10, 2024

At ColdGoal.com, we prioritize the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services, in compliance with Egyptian law and international data protection standards such as the General Data Protection Regulation (GDPR). Please read this policy carefully to understand our practices regarding your personal data and how we handle it.

1. Information We Collect

We collect and process the following types of personal data from users of ColdGoal.com:

a. Personal Information

When you register on our platform as an individual agent, agency, or other business entity, we may collect the following personal details:

• Name
• Email Address
• Phone Number
• Identification Documents (e.g., government-issued ID for agents or business licenses for agencies)

b. Property Listing Information

When submitting property listings, we collect the following details:

• Property description, location, and photos
• Pricing and related property details
• Any documentation provided to verify ownership or status

c. Financial Information

Currently, we do not store financial information directly. Payments for premium services such as featured listings are processed through third-party providers such as Vodafone Cash. As our platform evolves, we may begin storing financial data, but users will be notified before any changes to this policy are made.

2. How We Use Your Data

We use the personal data collected for the following purposes:

• To manage your property listings: We collect and store your property details to allow potential buyers to connect with you through our platform.
• To communicate with you: We use your contact information to send you updates, respond to your inquiries, and notify you of changes to our services.
• To provide and improve our services: Your data helps us enhance the ColdGoal.com platform and ensure smooth functionality for all users.
• Compliance: We may use your data to comply with applicable laws and regulations, including but not limited to real estate laws in Egypt.

3. Data Sharing and Third-Party Services

We do not sell or rent your personal data to third parties. However, to operate our website and provide our services, we work with certain third-party service providers who may collect and process your data for the following purposes:

• Processing payments and managing transactions
• Hosting and maintaining the website’s infrastructure
• Enabling user registration, property listings, and communication
• Tracking and analyzing website usage for performance improvement
• Sending newsletters, marketing updates, and other communications

These service providers adhere to their own privacy policies, and we recommend that you review their terms where applicable.

4. Data Security

We are committed to securing your data and use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Under Egyptian law and applicable international regulations such as the GDPR, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You have the right to correct any inaccuracies in your data.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Data Portability: You can request that we transfer your data to another service provider.
• Withdraw Consent: If you previously gave consent to process your data, you can withdraw that consent at any time.

To exercise these rights, please contact us at Connect@ColdGoal.com.

6. Data Retention

We retain your personal data for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer necessary, we will securely delete it in accordance with applicable laws.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

8. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: Connect@ColdGoal.com

Address: 6th of October, Giza, Egypt

Last Updated: October 10, 2024